The Rural Family Holiday & Retreat Centre

Terms and conditions

Please read our terms and conditions  below

Our terms and conditions

Booking is confirmed by a non refundable deposit. Balance is due no later than 6 weeks before arrival. Failure to pay balance within 6 weeks before  arrival will result in your booking being cancelled and you being liable for the full amount.

Once your balance has been paid this is a non refundable unless I can re-let your weekend/week at the full amount.

We ask for a small breakage deposit to be paid for large groups.

Arrival from 3pm onwards. Departure by 10.30am. 

Should you cancel your booking notification in writing is necessary.

We cannot refund any booking due to weather conditions.

We have the right to cancel your booking with 4 weeks notice where you will be fully refunded for any monies paid.


We live on site in a separate farmhouse for key collection. 

Up to 2 large or 3 small well behaved dogs are welcome with prior notice and accepted (Cart Lodge only) on the understanding that the owners are fully responsible for their behaviour. Cost £25 per stay, per dog.

Horses can be accommodated at an extra cost on site. Please enquire.

Lost property
Any lost property that is not claimed within 2 weeks of departure will be taken to a charity shop or disposed. Please note that any property returned by post will have an additional £10 admin fee on top of postage.